HAI Group
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Featured Insight

Company Achievement

HAI Group Named 2026 Public and Affordable Housing Insurance Service Company of the Year

Real Estate Business Review Magazine recently recognized HAI Group as the 2026 Public and Affordable Housing Insurance Service Company of the Year, highlighting the organization's longstanding commitment to helping housing providers protect their properties, residents, and communities. The publication also named HAI Group among its Top Commercial Property Insurance Companies, recognizing the company's specialized focus on the public and affordable housing sector.

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Recent Resources

Insights on Risk and Insurance: HAI Group in Affordable Housing News

HAI Group is proud to be featured in two articles in the Winter 2024 edition of Affordable Housing News, highlighting...

Protecting Public Housing Assets: A Guide to HUD-Required Crime Insurance

Public housing authorities (PHAs), like any business, face risks from employee theft, fraud, and forgery that could...

Navigating the Riskscape: 10 Key Public Housing Risks

In the complex world of public housing, an array of potential risks lurk, from cyber threats to policy changes. For...

Navigating Reinvestment and Repositioning: A Guide for Public Housing Providers

Public housing authorities (PHAs) face the continual challenge of maintaining and improving their properties while...

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority,...

From Landmark to Lifeline: The Redevelopment of St. Andre’s Church

Kelly McElwain, manager of research and industry intelligence at the Public and Affordable Housing Research Corporation...

Upcoming Programs and Events

Virtual Events

Preseason Boiler Training

Thursday, September 17 | 1 p.m. ET

Join Travelers BoilerRe and HAI Group for a timely discussion on preseason boiler maintenance, inspections, and contingency planning.

Note: This session will not be recorded.

Register here

Apply Today

2026 Fire Safety Poster Contest

HAI Group’s annual Fire Safety Poster Contest is now live. Held in conjunction with Fire Prevention Week (October 4-10), this contest encourages young residents to promote fire safety within their communities. Participating HAI Group member organizations may be reimbursed up to $300 in contest funds.

Application period ends September 11, 2026.

Program rules and application form 

Save the Date

8th Annual HAI Group Virtual Risk Management Conference

This one-day virtual event will provide you with expert insights into new and emerging risks in multifamily housing, delivered by leading professionals in the field.

Tuesday, November 10, 2026

Reserve your spot today

Join an AMS+ Learning Community

AMS+

Register for an upcoming learning community to participate in AMS+, an enhanced hybrid program combining the on-demand AMS curriculum with live, facilitator-led sessions and a built-in peer community, offered by the HAI Group Housing Training Institute in partnership with CHAM.

November 2026 - March 2027

If the session above doesn't align with your schedule, join our waitlist to be the first to know when registration for future learning communities goes live.

Join the waitlist

 

Risk Control Tips

RISK MANAGEMENT | Maintenance

How To Prepare for Summer Weather

RISK MANAGEMENT | Emergency Planning

Tornado Safety

RISK MANAGEMENT | Maintenance

HUD Guidelines for Extreme Heat

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Resident Safety

Dogs in Multifamily Housing

RISK MANAGEMENT | Maintenance

Vacancy Protection

RISK MANAGEMENT | Resident Safety

Trampoline and Bounce House Safety

RISK MANAGEMENT | Cybersecurity

Cyber Risk Management

RISK MANAGEMENT | Emergency Planning

Fire Safety in Multifamily Housing

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, fire prevention, and resident communication strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

 Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today. 

Fire Prevention Center

 HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.

Resident Resource Center

The HAI Group Resident Resource Center offers property managers of multifamily housing communities a central place to explore safety-focused programs, contests, and easy-to-understand resources with residents in mind.