HAI Group
Resource Center

Featured Insight

Seasonal Risk Uncovered

Preventing Frozen Pipes: Best Practices for Multifamily Housing

Prevent frozen pipes in multifamily housing this winter with these essential tips and best practices. Learn effective strategies to safeguard your property and ensure resident safety during the colder months.

Frozen Pipes

Recent Resources

3 Tips to Create a Solid Online Training Onboarding Program

Take a moment to think back to all of the jobs you’ve had over the years. What made you quit? If you answered having a...

Making Property Improvements? Here's How Your HAI Group Account Executive Can Help

If you’re a policyholder at HAI Group, we want you to know that we have your back. We don’t disappear once your policy...

Explained: Public Housing vs. Affordable Housing

The terms public housing and affordable housing are often confused, and understandably so, as both refer to rental...

Case Study: The Importance of Indemnification (Hold Harmless) Clauses in Construction Contracts

A resident trips and falls on your sidewalk, which is in the process of being replaced. He injures his back and...

Want Protection From Environmental Cleanup Liability? The First Step is Knowing That the Rules Are Changing

The federal environmental site assessment standard codified into law two decades ago to protect commercial property...

NAHRO CEO 'Puzzled' By Lack of Affordable Housing Funds in New Law

Lawmakers should have included investments in affordable housing in the Inflation Reduction Act, says National...

Upcoming Programs and Events

Now Open

2025 Risk Management Awards

Our Risk Management Awards honor housing agencies and staff for exceptional efforts in risk control. Open to HAI Group members and policyholders.

Coming Soon

2025 Loss Prevention Fund

Discover how we can support your housing agency’s risk management projects through this competitive reimbursement opportunity offered by our nonprofit, HAI, Inc. Exclusively for HAI, Inc. members.

Now Open

2025 Risk Control Collaborative Scheduling

Our Risk Control Collaboratives provide an opportunity to share knowledge, explore best practices, and discuss how housing agencies are navigating shared challenges.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Partnering With Local Fire Departments

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Resident Safety

Window Safety: Preventing Falls

RISK MANAGEMENT | Management

Navigating Elevator Safety Requirements

RISK MANAGEMENT | Fire Safety

Electric Bike and Micromobility Devices

RISK MANAGEMENT | Resident Safety

Playground Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Fire Prevention Center

HAI Group’s data reveals a troubling trend: fire losses are becoming more severe, placing increasing risk on housing providers and their communities. Explore our resources to stay informed and take action in our shared mission to create safer housing environments.