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Community Spotlight

  • IMG_4166-2 Mike Torelli
  • July 17, 2025

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority, in 2020, she inherited an agency in crisis.

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Recent Resources

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Cybersecurity, Risk Management
  • July 31, 2024

Does Your Housing Organization Need a Cyber Forensics Retainer?

Even the best-prepared organization is vulnerable to cybercriminals seeking to hold data and systems hostage in...
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  • July 31, 2024

Trampoline and Bounce House Safety: Statistics and Multifamily Risk Mitigation Tips

Bounce houses and trampolines are popular sources of fun and entertainment for children, but they can also lead to...
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  • July 29, 2024

Simplify Your Staff Training with HAI Group Online Training’s Assign and Buy Tool

HAI Group Online Training has proudly supported the public and affordable housing industry for the past three decades....
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Risk Management
  • July 26, 2024

4 Components of a Secure, Cost-Efficient Key Control Program

An outdated (or non-existent) key control program can pose serious safety and security risks for multifamily affordable...
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Cybersecurity, Risk Management
  • July 24, 2024

Cybersecurity Terms Affordable Housing Agencies Need to Know

Cybersecurity can feel overwhelming if you don’t live in the IT world, but understanding the language is the first step...
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Research
  • July 22, 2024

3 Free Preservation Resources Housing Agencies Need to Know About

As the U.S. is facing a shortage of over seven million affordable rental homes for extremely low-income renters, and...
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Upcoming Programs and Events

Register Now

Strengthening Security in Multifamily Housing: Strategies and Success Stories

This webinar will explore practical and proven approaches to multifamily housing security. Hear from experts at Critical Intervention Services (CIS) and West Palm Beach Housing Authority as they share strategies that have made a real impact.

Register Now

HOTMA: What You Need to Know Now

During this virtual session, you'll gain insights into the current status of HOTMA implementation and learn actionable strategies you housing agency can adopt to stay compliant.

Coming Soon

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest. Enrollment opens in August.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Emergency Evaculation Planning

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Key Control Policy Templates

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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