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Featured Insight

2025 Risk Champion

Caring Beyond the Job: How Decatur Housing Authority’s Jason Pounds Became a Risk Champion

When Jason Pounds joined the Decatur Housing Authority (DHA) in Nebraska, he wasn’t looking for recognition. Hired as a part-time maintenance worker in February of 2025, just two weeks after the discovery of an embezzlement and fraud case, Pounds stepped into a property in disrepair and a community in need of stability.

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Recent Resources

Research Case Study: Bath Housing’s Comfortably Home Program

As homeowners grow older, they face a growing list of challenges that can prevent them from aging in place, including...

Research Case Study: Boston Housing Authority’s Healthy Homes Initiatives

Providing the best for public housing residents sometimes means taking a multifaceted approach that marries in-house...

Research Case Study: Fresno Housing’s DEI Strategic Framework

When it comes to dismantling generations of inequity, change does not happen overnight.

Research Case Study: Housing Authority of the City of Austin's iDADS Program

Less than a decade ago, the Housing Authority of the City of Austin (HACA) observed a lack of father figures in many...

Research Case Study: Opportunity Home San Antonio's JEDI Team

Opportunity Home San Antonio, formerly known as San Antonio Housing Authority, is working to prevent institutional...

Research Case Study: Rutland Housing Authority Integrates Support Program for Elderly Population

For many senior citizens, the thought of where they will spend their golden years can be concerning. Will they be able...

Upcoming Programs and Events

Register Now

2025 Policyholder Success Session

Dec. 11 | 12:30 p.m. ET

This hybrid event features focused sessions followed by a live Q&A with our team members. You’ll walk away with practical tips, direct contacts, and a clearer understanding of how HAI Group supports your success.

Save the Date

2026 Loss Prevention Fund

March 1, 2026

HAI Group’s Loss Prevention Fund is a competitive annual reimbursement program for members, backed by a $3.5 million pool of funds. This program provides financial support for purchasing risk management and loss prevention products or services.

 

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Candle Fire Safety

RISK MANAGEMENT | Maintenance

Understanding Natural Gas

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Hurricane Preparedness

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Social Media Policy and Guidelines

RISK MANAGEMENT | Maintenance

Power Outage Management

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.