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Community Spotlight

  • IMG_4166-2 Mike Torelli
  • July 17, 2025

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority, in 2020, she inherited an agency in crisis.

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Recent Resources

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Insurance, Risk Management
  • July 12, 2024

Wrap-Up Insurance Unveiled: Understanding OCIPs and CCIPs for Housing Development Projects

Housing organizations embarking on significant construction endeavors may encounter unfamiliar insurance products...
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Insurance, Risk Management
  • July 12, 2024

Understanding the Threat of Internal Fraud in Public Housing

The insurance industry has spotlighted the rise of external fraud, and rightfully so, as cybersecurity incidents...
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Risk Management
  • July 8, 2024

Best Practices for Maintaining a Safe and Successful Splash Pad

Recreational water facilities—also known as splash parks, splash pads, spray grounds, wet decks, or spray parks—have...
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Risk Management, Fire Safety
  • June 25, 2024

High-Rise Fire Safety Tips for Multifamily Affordable Housing

High-rise buildings present several unique fire safety challenges compared to low-rise buildings and single-family...
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Insurance, Risk Management
  • June 20, 2024

Navigating Commercial Insurance: A Guide for Public and Affordable Housing Agencies

Navigating the complex commercial insurance landscape can sometimes feel like deciphering hieroglyphics in a funhouse...
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Insurance
  • June 18, 2024

Unoccupied vs. Vacant Buildings: Key Differences and Insurance Implications

In the realm of commercial insurance, terms like "vacant" and "unoccupied" hold specific meanings, especially in the...
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Upcoming Programs and Events

Register Now

Boiler Inspections and Pre-Heating Season Care

Join us as we discuss what a location can expect before, during, and after a jurisdictional boiler inspection. We will also discuss what can be done prior to heating season to reduce the risk of a boiler breakdown.

Coming Soon

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest. Enrollment opens in August.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Emergency Evaculation Planning

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Key Control Policy Templates

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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