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Community Spotlight

  • IMG_4166-2 Mike Torelli
  • July 17, 2025

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority, in 2020, she inherited an agency in crisis.

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Recent Resources

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Cybersecurity, Risk Management
  • August 7, 2024

Cybersecurity 101: Simple and Effective Password Tips

We tend to fancy our passwords as undecipherable, but the data clearly shows otherwise: 60% of the breaches analyzed in...
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Cybersecurity, Risk Management
  • July 31, 2024

Does Your Housing Organization Need a Cyber Forensics Retainer?

Even the best-prepared organization is vulnerable to cybercriminals seeking to hold data and systems hostage in...
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Risk Management
  • July 26, 2024

4 Components of a Secure, Cost-Efficient Key Control Program

An outdated (or non-existent) key control program can pose serious safety and security risks for multifamily affordable...
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Research
  • July 22, 2024

3 Free Preservation Resources Housing Agencies Need to Know About

As the U.S. is facing a shortage of over seven million affordable rental homes for extremely low-income renters, and...
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Insurance, Risk Management
  • July 15, 2024

Making Property Improvements? Here's How Your HAI Group Account Executive Can Help

If you’re a policyholder at HAI Group, we want you to know that we have your back. We don’t disappear once your policy...
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Insurance, Public Housing, Affordable Housing
  • July 12, 2024

HAI Group Explains: Insurance Endorsements for Public and Affordable Housing Providers

In the public and affordable housing industry, flexibility is key to ensuring that insurance coverage aligns with your...
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Upcoming Programs and Events

Register Now

Boiler Inspections and Pre-Heating Season Care

Join us as we discuss what a location can expect before, during, and after a jurisdictional boiler inspection. We will also discuss what can be done prior to heating season to reduce the risk of a boiler breakdown.

Coming Soon

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest. Enrollment opens in August.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Emergency Evaculation Planning

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Key Control Policy Templates

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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