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Staff Training

10 Online Courses to Elevate Your Housing Career

Building a successful career in the public and affordable housing industry requires ongoing learning and adaptation. Yet balancing professional development with job demands can be challenging. That’s where online, self-paced courses can make a difference.

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Recent Resources

Got Issues With Extreme Heat and Flooding? Here’s How One Agency is Tackling Them

Like many cities across the U.S., the city of Yonkers has long been plagued by extreme heat and flooding brought about...

3 Emerging Risks to Public and Affordable Housing Organizations

Your public or affordable housing organization can't develop an informed response to emerging risks if you don't know...

3 Tips to Create a Solid Online Training Onboarding Program

Take a moment to think back to all of the jobs you’ve had over the years. What made you quit? If you answered having a...

To Mow, or Not To Mow: Should Residents Be Involved in Property Maintenance?

Most housing organizations handle lawn maintenance and snow removal directly or through an insured third-party...

4 Tips to Protect Your Affordable Housing Organization From a Cyberattack

Keeping information safe and secure is a challenging development for businesses of all sizes over the last few years,...

The 5-Step Risk Management Process for Affordable Housing Organizations

At HAI Group, we define risk as the existence of uncertainty regarding a future loss. The “uncertainty” is an event...

Upcoming Programs and Events

Now Open

2025 Risk Management Awards

Our Risk Management Awards honor housing agencies and staff for exceptional efforts in risk control. Open to HAI Group members and policyholders.

Now Open

2025 Playground Poster and Essay Contest

As National Playground Safety Week (April 21-25) approaches, rally your young residents (ages 6-14) to explore the importance of protecting their playground kingdom by promoting safety. Submissions due by Friday, May 2, 2025.

Now Open

2025 HAI Group Resident Scholarship Program

HAI Group's Resident Scholarship Program awards $6,000 scholarships annually to help low-income residents pursue higher education. Eligible students may receive scholarships for up to four consecutive years.

Now Open

2025 Loss Prevention Fund

Discover how we can support your housing agency’s risk management projects through this competitive reimbursement opportunity offered by our nonprofit, HAI, Inc. Exclusively for HAI, Inc. members.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Fire Safety in High-Rise Buildings

RISK MANAGEMENT | Maintenance

Identifying and Remediating Mold

RISK MANAGEMENT | Maintenance

Raising the Roof: Exploring the World of Green Roofs in Housing

RISK MANAGEMENT | Management

Navigating Elevator Safety Requirements

RISK MANAGEMENT | Fire Safety

Dryer and Bathroom Vent Safety

RISK MANAGEMENT | Resident Safety

Elder Abuse: Recognizing, Preventing, and Addressing the Silent Epidemic

RISK MANAGEMENT | Maintenance

Slips, Trips, and Falls: A Preventable Risk

RISK MANAGEMENT | Maintenance

Portable Generator Safety Tips

RISK MANAGEMENT | Management

How to Boost Volunteer Impact and Mitigate Risks at Your Housing Agency

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Fire Prevention Center

HAI Group’s data reveals a troubling trend: fire losses are becoming more severe, placing increasing risk on housing providers and their communities. Explore our resources to stay informed and take action in our shared mission to create safer housing environments.