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Community Spotlight

  • IMG_4166-2 Mike Torelli
  • July 17, 2025

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority, in 2020, she inherited an agency in crisis.

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Recent Resources

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Risk Management
  • September 9, 2024

3 Emerging Risks to Public and Affordable Housing Organizations

Your public or affordable housing organization can't develop an informed response to emerging risks if you don't know...
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Online Training
  • September 2, 2024

3 Tips to Create a Solid Online Training Onboarding Program

Take a moment to think back to all of the jobs you’ve had over the years. What made you quit? If you answered having a...
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Insurance, Risk Management
  • August 30, 2024

To Mow, or Not To Mow: Should Residents Be Involved in Property Maintenance?

Most housing organizations handle lawn maintenance and snow removal directly or through an insured third-party...
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Cybersecurity, Risk Management
  • August 28, 2024

4 Tips to Protect Your Affordable Housing Organization From a Cyberattack

Keeping information safe and secure is a challenging development for businesses of all sizes over the last few years,...
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Risk Management
  • August 26, 2024

The 5-Step Risk Management Process for Affordable Housing Organizations

At HAI Group, we define risk as the existence of uncertainty regarding a future loss. The “uncertainty” is an event...
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Cybersecurity, Insurance, Public Housing
  • August 13, 2024

Protecting Public Trust: Why Public Housing Agencies Need Cyber Insurance Coverage

In an increasingly digitized world, where data breaches and cyber threats have become pervasive, the need for robust...
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Upcoming Programs and Events

Register Now

Boiler Inspections and Pre-Heating Season Care

Join us as we discuss what a location can expect before, during, and after a jurisdictional boiler inspection. We will also discuss what can be done prior to heating season to reduce the risk of a boiler breakdown.

Coming Soon

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest. Enrollment opens in August.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Emergency Evaculation Planning

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Key Control Policy Templates

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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