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Community Spotlight

  • IMG_4166-2 Mike Torelli
  • July 17, 2025

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority, in 2020, she inherited an agency in crisis.

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Recent Resources

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Research
  • May 1, 2025

Get to Know the Public and Affordable Housing Research Corporation (PAHRC)

At a time when a safe and affordable place to call home is out of reach for more than 15 million Americans, the...
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Cybersecurity, Risk Management
  • April 10, 2025

AI-Driven Phishing Schemes: What Public and Affordable Housing Agencies Need to Know

Cybercriminals are increasingly leveraging artificial intelligence, or AI, to create more convincing phishing schemes....
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Cybersecurity, Risk Management
  • April 2, 2025

Does Your Housing Organization Need an IT Consultant for Cybersecurity?

Your organization's IT team—whether in-house, contracted, or hybrid—serves as one of your first lines of defense...
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Risk Management
  • April 1, 2025

Remediating and Preventing Mold in Multifamily Housing

Left untreated, mold can cause significant health risks for your residents—and significant liability for your...
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Risk Management
  • March 26, 2025

How to Use HAI Group's Guided Business Continuity Planning Tool for Affordable Housing Organizations

If an emergency strikes, does your housing organization have a plan in place to remain operational, or is the...
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Cybersecurity, Risk Management
  • March 24, 2025

Create a Cyber Incident Response Plan to Protect Your Housing Organization

Despite a housing organization’s best efforts to boost cybersecurity, not all incidents can be prevented. To prepare...
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Upcoming Programs and Events

Register Now

Strengthening Security in Multifamily Housing: Strategies and Success Stories

This webinar will explore practical and proven approaches to multifamily housing security. Hear from experts at Critical Intervention Services (CIS) and West Palm Beach Housing Authority as they share strategies that have made a real impact.

Register Now

HOTMA: What You Need to Know Now

During this virtual session, you'll gain insights into the current status of HOTMA implementation and learn actionable strategies you housing agency can adopt to stay compliant.

Coming Soon

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest. Enrollment opens in August.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Emergency Evaculation Planning

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Key Control Policy Templates

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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