HAI Group Blog

Insurance, Risk Management, and Professional Development Tips for the Affordable Housing Industry.

Posts about:

Housing Operations

Q&A: Navigating the Landscape of Affordable Housing Finance and Development with Grow America's RHDFP Certification Program

For professionals in public and affordable housing, this is a time of both tremendous need and immense opportunity. Affordable rental housing is scarce, disrupting the availability of homes for workers and families across most demographics—ranging from recent graduates embarking on their careers to working families, low-income individuals, and those reliant on fixed incomes such as senior citizens, veterans, and individuals with disabilities.

Read More

Enhancing Communication with Residents: Best Practices for Housing Organizations

Effective communication is the foundation for establishing strong relationships between housing organizations and their residents. By implementing robust communication strategies, both parties can collaborate to foster an environment built on understanding, inclusivity, and transparency.

Read More

Security Under Scrutiny: The Evolving Landscape of Multifamily Premises Liability

In 2015, during a visit to a Kroger grocery store in Atlanta, Georgia, a 26-year-old man was robbed and shot by two assailants, resulting in his paralysis. Four years later, a jury awarded the man nearly $70 million after his attorneys successfully argued that Kroger was aware of the store's location in an unsafe, high-crime area but failed to deploy security guards in the parking lot where the shooting occurred.

Read More
Man carrying moving box in apartment unit

Unit Cleanout Guidelines for Public and Affordable Housing Property Managers

When a housing unit becomes vacant, a well-documented cleanout procedure is essential to guide maintenance workers or third-party contractors through standardized unit preparation for the next occupant. Proper documentation ensures a comprehensive record of tenant discussions and the steps taken to ready the unit for the incoming tenant.

In this guide, we unveil essential tips and strategies for achieving a seamless and efficient property turnover.

Read More
Clogged dryer vent

Unveiling Hidden Dangers: The Fire Risks Lurking in Your Dryer and Bathroom Vents

Understanding fire risks and hazards associated with cleaning dryer and bathroom vents may not be at the top of your to-do list, but neglecting these often-overlooked areas can pose significant fire risks and hazards to your housing organization. 

Read More

Preparing for Winter Storms: Protecting Your Properties, Employees, and Residents

Winter storms can bring a host of challenges, including snow and ice accumulation, high winds, and frigid temperatures. These weather events can last for hours or even days, leading to power outages and communication disruptions. To ensure the safety of your properties, employees, and residents, it's crucial to be well-prepared.

Read More

11 Bed Bug Myths Debunked

Bed bug infestations can be tricky to handle, but you may be doing more work than you need to. We asked Jeffrey White, an entomologist and bed bug expert—White has invested hundreds of hours treating affordable housing complexes for bed bugs, advising other pest-control professionals about these critters, and lecturing public housing organizations around the globe—to give us the latest research-backed tips for tackling bed bugs in multifamily housing. Read on to see if you can separate bed bug fact from fiction, or whether it may be time to update your pest-control procedures.

Read More