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HAI Group Blog
Insurance, Risk Management, and Professional Development Tips for the Affordable Housing Industry.
Posts about:
Housing Operations
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From Mitigation to Maintenance: Top Online Training Courses for Housing Professionals
As a housing professional, you juggle various responsibilities, including customer service, mitigation, mediation, transportation, and maintenance. Mastering these skills and ensuring resident safety and satisfaction doesn't happen overnight—it requires dedicated training.
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Let’s Talk About Meth Claims
Property claims related to methamphetamine are on the rise. While they’re not the most frequently reported claim—as of this writing, that distinction belongs to fire—HAI Group has seen a noticeable uptick in meth claims in recent months. Perhaps it’s because meth is relatively inexpensive to buy compared to other illicit drugs, or because meth has become more widely available, thanks in part to super labs operated by drug cartels that can produce meth in large quantities. The rise in claims may also be due to the fact that some housing authorities have begun testing for meth when units turn over, regardless of whether they suspect contamination.
Whatever the reason, if you have a meth-related claim at your housing organization, here’s what you need to know.
The sooner you file, the better
“The biggest mistake housing organizations make after discovering meth is waiting too long to file a claim,” said Alkis Liopiros, AIC-M, ACP, CRIS, a senior property claims examiner at HAI Group. “If tests confirm that you’re dealing with methamphetamine contamination, file a claim as soon as you can. Notifying us while the incident is fresh in your mind helps your insurance company and its adjusters investigate the claim more thoroughly. It can also help us close the claim more quickly, so you can get the affected units back in service faster.”
Telltale signs of meth production or use
If your housing organization isn’t testing for meth, it’s important that your maintenance workers know what to look for during routine inspections. Common signs of meth production or use include:
- Unexplained chemical smells, often described as “sweet”
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Partnering for Wellness: 8 Strategies for Public Housing Health Initiatives
Health initiatives are an important strategy for public housing authorities (PHAs) to support residents who wish to age in place, improve their overall health and wellness, manage chronic conditions, and much more.
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Exploring Playground Safety: Facts, Figures, and Strategies
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Championing Safety: Marilee Arsenault's Leadership Shines at North Providence Housing Authority
Since taking on the role of executive director at North Providence Housing Authority in 2021, Marilee Arsenault has prioritized safety and security within the organization. She began her journey with the agency in December 2018 as a public housing coordinator before moving to the role of executive assistant. Two years after becoming executive director, Arsenault was named HAI Group’s 2023 Risk Champion of the Year.
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Navigating Elevator Safety: Compliance and Requirements in Residential Buildings
Elevators are a common feature in multistory public and affordable housing properties, offering convenience and accessibility to residents. From transporting groceries to aiding those with mobility restrictions, elevators have seamlessly integrated into our daily lives.
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Beyond the Boiler: 3 Key Strategies for Mechanical Room Safety
Mechanical rooms. They are often out of sight, out of mind for many, with little foot traffic and an assumption that the machinery within the room will operate unsupervised.
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5 Things to Know: Navigating Service Animal vs. Pet Accommodations in Public Housing
Over the years, man’s best friend has transformed from a protector of livestock and household pets to a contributing member of society. As a service dog, canines of any size and breed take on critical responsibilities to ensure their owner is safe, such as identifying when their owner will have a seizure, or by getting the medicine they need to treat an illness.
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Compliance Essentials: Navigating Non-Rent Fees in Public and Affordable Housing
Property owners and managers face the challenge of interpreting and adhering to the regulations and guidelines established by the Department of Housing and Urban Development (HUD). Among these complexities lies the realm of non-rent fees in HUD-assisted properties.