Since taking on the role of executive director at North Providence Housing Authority in 2021, Marilee Arsenault has prioritized safety and security within the organization. She began her journey with the agency in December 2018 as a public housing coordinator before moving to the role of executive assistant. Two years after becoming executive director, Arsenault was named HAI Group’s 2023 Risk Champion of the Year.

Mechanical rooms. They are often out of sight, out of mind for many, with little foot traffic and an assumption that the machinery within the room will operate unsupervised.

In 2015, during a visit to a Kroger grocery store in Atlanta, Georgia, a 26-year-old man was robbed and shot by two assailants, resulting in his paralysis. Four years later, a jury awarded the man nearly $70 million after his attorneys successfully argued that Kroger was aware of the store's location in an unsafe, high-crime area but failed to deploy security guards in the parking lot where the shooting occurred.

The National Incident Management System (NIMS) is a comprehensive approach to effectively manage and coordinate emergency response efforts across different agencies and organizations during incidents and disasters

The landscape of public and affordable housing organizations is evolving rapidly, shaped by technological advancements, societal shifts, and environmental concerns. While these changes bring about opportunities for progress, they also usher in a host of emerging risks that demand careful consideration and proactive mitigation.

In ensuring the safety and security of residents, a critical decision housing organizations face is whether to directly hire security personnel or opt for contracting with a third-party security service. Both options have advantages and drawbacks, but it's crucial to understand the insurance implications associated with each choice.