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Housing Research

Public Housing Authorities Making a Difference Through Partnerships

Across the country, public housing authorities (PHAs) are partnering to pair the affordable homes they manage with services to create a foundation for residents to improve their health, educational, and economic opportunities. From mobile health clinics in Connecticut to youth engagement programs in Alabama, PHAs establish partnerships that help families stay healthy, children succeed in school, and veterans find stable homes.

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Recent Resources

Get to Know AHAB: The Affordable Housing Accreditation Board

If you’re a high-achieving housing agency looking to continuously improve your operations, getting accredited with the...

Discover Customer Service Made for (and by) the Affordable Housing Industry

Insurance isn’t optional for multifamily affordable housing organizations (or anyone, for that matter). To that end,...

HAI Group CEO Talks Community Support and Career Opportunities

HAI Group President and CEO Ed Malaspina recently sat down with iHeartRadio's Renee Dinino to discuss the...

11 Common Multifamily Employment Claims To Consider

So long as a housing organization has employees, it is likely to face some type of employment practice liability...

How to Make Your Multifamily Property More Energy Efficient

Energy costs can contribute substantially to the overall financial burden of housing. Inefficient buildings—those with...

Meet Betty Dye, HAI Group's 2021 Risk Champion of the Year

HAI Group’s board and committee members convene annually to determine the winners of our Risk Management Awards,...

Upcoming Programs and Events

Virtual Sessions

Navigating Your HTI Subscription

HAI Group members: Join the HAI Group HTI team for a practical session designed to help subscribers understand how to navigate the learning platform, explore content offerings, get questions answered, and tour the HTI administrator onboarding course.

June 22 | 10-11 a.m. ET


Navigating the Affordable Housing Market: An Insider Session

Ideal for agents, this session will serve as an introductory discussion focused on the growing affordable housing market.

July 30 | 1 p.m. ET

Apply Today

2026 Risk Management Awards

HAI Group’s Risk Management Awards program celebrates excellence in safety and risk management through four distinct categories. These awards highlight exceptional initiatives and contributions that make a meaningful impact.

Application period ends August 17, 2026.

Learn more and apply

Save the Date

8th Annual HAI Group Virtual Risk Management Conference

This one-day virtual event will provide you with expert insights into new and emerging risks in multifamily housing, delivered by leading professionals in the field.

Tuesday, November 10, 2026

Reserve your spot today

Enroll Today

AMS+ Summer Session

Register today to participate in AMS+, an enhanced hybrid program combining the on-demand AMS curriculum with live, facilitator-led sessions and a built-in peer community, offered by the HAI Group Housing Training Institute in partnership with CHAM. 

Save your seat

 

Risk Control Tips

RISK MANAGEMENT | Maintenance

How To Prepare for Summer Weather

RISK MANAGEMENT | Resident Safety

Trampoline and Bounce House Safety

RISK MANAGEMENT | Emergency Planning

Tornado Safety

RISK MANAGEMENT | Maintenance

HUD Guidelines for Extreme Heat

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Resident Safety

Residents and Property Maintenance

RISK MANAGEMENT | Maintenance

Testing, Maintenance, and Inspection Standards

RISK MANAGEMENT | Cybersecurity

Cyber Risk Management

RISK MANAGEMENT | Emergency Planning

Hail Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, fire prevention, and resident communication strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

 Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today. 

Fire Prevention Center

 HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.

Resident Resource Center

The HAI Group Resident Resource Center offers property managers of multifamily housing communities a central place to explore safety-focused programs, contests, and easy-to-understand resources with residents in mind.