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Featured Insight

New Research From PAHRC

Technical Report: Estimating the Cost to Preserve the Nation’s Public Housing Stock

Maintaining safe, affordable homes for residents has become increasingly urgent as public housing ages. These homes provide stability and opportunity for the 1.5 million people who rely on public housing. This research provides a data-driven foundation to guide policymakers, housing authorities, and communities in sustaining public housing for generations to come.

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Recent Resources

(Former) Intern Spotlight: Ariana Parker, HAI Group Human Resources Generalist

Ariana Parker works in HAI Group's Human Resources department, with a focus on recruiting top talent to work for the...

(Former) Intern Spotlight: Matthew Higgins, HAI Group Business Development Consultant

Before Matthew Higgins joined HAI Group’s business development team, he learned the ropes of commercial property and...

Get to Know AHAB: The Affordable Housing Accreditation Board

If you’re a high-achieving housing agency looking to continuously improve your operations, getting accredited with the...

Discover Customer Service Made for (and by) the Affordable Housing Industry

Insurance isn’t optional for multifamily affordable housing organizations (or anyone, for that matter). To that end,...

HAI Group CEO Talks Community Support and Career Opportunities

HAI Group President and CEO Ed Malaspina recently sat down with iHeartRadio's Renee Dinino to discuss the...

11 Common Multifamily Employment Claims To Consider

So long as a housing organization has employees, it is likely to face some type of employment practice liability...

Upcoming Programs and Events

Register Now

2025 Policyholder Success Session

Dec. 11 | 12:30 p.m. ET

This hybrid event features focused sessions followed by a live Q&A with our team members. You’ll walk away with practical tips, direct contacts, and a clearer understanding of how HAI Group supports your success.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Candle Fire Safety

RISK MANAGEMENT | Maintenance

Understanding Natural Gas

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Hurricane Preparedness

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Social Media Policy and Guidelines

RISK MANAGEMENT | Maintenance

Power Outage Management

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.