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Community Spotlight

  • IMG_4166-2 Mike Torelli
  • July 17, 2025

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority, in 2020, she inherited an agency in crisis.

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Recent Resources

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Risk Management
  • May 14, 2024

Silent, but Deadly: What Affordable Housing Organizations Need to Know About Radon Gas

Odds are, if you’re in the multifamily affordable housing industry, your to-do list is already frighteningly long. Even...
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Risk Management, Fire Safety, Public Housing
  • May 7, 2024

Burning Issue: Understanding the Fire Risks of E-Bikes, Micromobility Products for Housing Agencies

The popularity and availability of micromobility products such as electric bikes (e-bikes), electric scooters...
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Risk Management
  • May 6, 2024

How Deferred Maintenance Can Cost Affordable Housing Organizations

Housing organizations that have been deferring maintenance during the pandemic should start making plans to safely...
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Research
  • April 24, 2024

Partnering for Wellness: 8 Strategies for Public Housing Health Initiatives

Health initiatives are an important strategy for public housing authorities (PHAs) to support residents who wish to age...
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Insurance, Risk Management
  • April 22, 2024

Manage Your Housing Organization's Online Reputation [90-Day Action Plan]

Online reputation management is more crucial than ever in maintaining a successful multifamily operation. In terms of...
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Insurance, Risk Management
  • April 22, 2024

Raising the Roof: Exploring the World of Green Roofs in Housing

Green roofs are gaining in popularity. Cities want them, tenants love them, and they do great things for the...
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Upcoming Programs and Events

Register Now

Strengthening Security in Multifamily Housing: Strategies and Success Stories

This webinar will explore practical and proven approaches to multifamily housing security. Hear from experts at Critical Intervention Services (CIS) and West Palm Beach Housing Authority as they share strategies that have made a real impact.

Register Now

HOTMA: What You Need to Know Now

During this virtual session, you'll gain insights into the current status of HOTMA implementation and learn actionable strategies you housing agency can adopt to stay compliant.

Coming Soon

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest. Enrollment opens in August.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Emergency Evaculation Planning

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Key Control Policy Templates

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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