HAI Group
Resource Center

Featured Insight

Seasonal Risk Uncovered

Preventing Frozen Pipes: Best Practices for Multifamily Housing

Prevent frozen pipes in multifamily housing this winter with these essential tips and best practices. Learn effective strategies to safeguard your property and ensure resident safety during the colder months.

Frozen Pipes

Recent Resources

Howard University Scholarship Award Created to Honor Legacy of Former HAI Group Employee

In 2021, Gibriel Cham, a beloved colleague and immensely positive force at HAI Group, passed away unexpectedly.

Demystifying Insurance Coverage Limits

Insurance jargon can often be a labyrinth for those not entrenched in the industry. Amid the terminology maze, housing...

Navigating Contractor Partnerships: Strategies for Identifying and Minimizing Project Risks

Affordable housing organizations planning significant redevelopment or renovation projects must partner with...

To Mow, or Not To Mow: Should Residents Be Involved in Property Maintenance?

Most housing organizations handle lawn maintenance and snow removal directly or through an insured third-party...

How to Retain and Inspire Multifamily Housing Employees

Maybe you’ve heard the term “Great Resignation” in the news recently, used to describe an economic trend that took off...

Manage Your Housing Organization's Online Reputation [90-Day Action Plan]

Online reputation management is more crucial than ever in maintaining a successful multifamily operation. In terms of...

Upcoming Programs and Events

Now Open

2025 Risk Management Awards

Our Risk Management Awards honor housing agencies and staff for exceptional efforts in risk control. Open to HAI Group members and policyholders.

Coming Soon

2025 Loss Prevention Fund

Discover how we can support your housing agency’s risk management projects through this competitive reimbursement opportunity offered by our nonprofit, HAI, Inc. Exclusively for HAI, Inc. members.

Now Open

2025 Risk Control Collaborative Scheduling

Our Risk Control Collaboratives provide an opportunity to share knowledge, explore best practices, and discuss how housing agencies are navigating shared challenges.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Partnering With Local Fire Departments

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Resident Safety

Window Safety: Preventing Falls

RISK MANAGEMENT | Management

Navigating Elevator Safety Requirements

RISK MANAGEMENT | Fire Safety

Electric Bike and Micromobility Devices

RISK MANAGEMENT | Resident Safety

Playground Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Fire Prevention Center

HAI Group’s data reveals a troubling trend: fire losses are becoming more severe, placing increasing risk on housing providers and their communities. Explore our resources to stay informed and take action in our shared mission to create safer housing environments.