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Community Spotlight

  • IMG_4166-2 Mike Torelli
  • July 17, 2025

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority, in 2020, she inherited an agency in crisis.

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Recent Resources

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  • November 6, 2024

Protect Your Operations: The Importance of Extra Expense Insurance

Keeping essential housing operations running during an emergency situation requires swift action. Extra expense...
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Research
  • October 29, 2024

Research Case Study: Roanoke Redevelopment and Housing Authority’s EnVision Center

Professional and personal growth opportunities come in various forms, from weeklong conferences to quick workshops...
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  • October 28, 2024

Understanding Supply Chain Cybersecurity: Essential Q&A for Affordable Housing Providers

There's nothing more frustrating than when things feel out of control. Imagine your organization does everything right...
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Risk Management, Fire Safety
  • October 22, 2024

Holiday Safety Tips for Multifamily Housing Communities

The holiday season is a time for joy and celebration, but it also presents unique safety challenges. While many people...
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  • October 22, 2024

Emergency Generator Safety Tips for Multifamily Housing Providers

Portable generators are vital during power outages but pose significant risks that must be addressed. Ensuring the safe...
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Research
  • October 18, 2024

Research Case Study: Seattle Housing Authority’s Digital Navigators

The internet is a standard amenity for many households, providing access to vast information and connecting people...
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Upcoming Programs and Events

Register Now

Strengthening Security in Multifamily Housing: Strategies and Success Stories

This webinar will explore practical and proven approaches to multifamily housing security. Hear from experts at Critical Intervention Services (CIS) and West Palm Beach Housing Authority as they share strategies that have made a real impact.

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HOTMA: What You Need to Know Now

During this virtual session, you'll gain insights into the current status of HOTMA implementation and learn actionable strategies you housing agency can adopt to stay compliant.

Coming Soon

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest. Enrollment opens in August.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Emergency Evaculation Planning

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Key Control Policy Templates

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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