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Community Spotlight

  • IMG_4166-2 Mike Torelli
  • July 17, 2025

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority, in 2020, she inherited an agency in crisis.

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Recent Resources

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Risk Management
  • April 20, 2023

PHA Protection: Ensuring Owner Compliance With Voucher Program Requirements

When a property owner participating in a federal voucher program fails to meet unit health and safety obligations, the...
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Insurance, Risk Management
  • March 29, 2023

Contract Clues: Leveraging Indemnity to Transfer Contractual Risk

An indemnity clause is a form of contractual risk transfer that shares similarities with the hold harmless provision,...
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Insurance, Risk Management
  • January 30, 2023

Contract Clues: How Affordable Housing Providers Should Approach Contract Negotiations

Contract negotiations are critical in ensuring your housing organization actually receives the products and services it...
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Risk Management, Online Training
  • November 23, 2022

In the Studio: HAI Group Online Training Developing New PHM Certification Course

Marianne Krager, an associate trainer with Nan McKay and Associates (NMA), sits at a desk covered in black felt as she...
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Risk Management, Fire Safety
  • November 17, 2022

How to Mitigate Fire Risk on Affordable Housing Construction Sites

Affordable housing organizations rehabilitating aging residential properties or building new developments are exposed...
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Insurance, Risk Management
  • October 18, 2022

Flood Planning and Mitigation for Affordable Housing

With flooding now the top natural peril in the U.S., and research finding that 40 percent of the nation’s occupied...
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Upcoming Programs and Events

Register Now

Boiler Inspections and Pre-Heating Season Care

Join us as we discuss what a location can expect before, during, and after a jurisdictional boiler inspection. We will also discuss what can be done prior to heating season to reduce the risk of a boiler breakdown.

Coming Soon

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest. Enrollment opens in August.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Emergency Evaculation Planning

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Key Control Policy Templates

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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