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Community Spotlight

  • IMG_4166-2 Mike Torelli
  • July 17, 2025

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority, in 2020, she inherited an agency in crisis.

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Recent Resources

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Risk Management
  • August 18, 2022

Want Protection From Environmental Cleanup Liability? The First Step is Knowing That the Rules Are Changing

The federal environmental site assessment standard codified into law two decades ago to protect commercial property...
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Risk Management
  • July 7, 2022

When Should Property Managers Review Unit Safety With Residents?

Regularly passing on safety and security recommendations to residents is an essential practice for housing...
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Risk Management
  • June 21, 2022

3 Steps to Avoiding Auto Incidents at Affordable Housing Organizations

Operating a vehicle may be a necessary duty and job requirement for a number of housing organization staff positions,...
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Insurance, Risk Management
  • May 27, 2022

Navigating Contractor Partnerships: Strategies for Identifying and Minimizing Project Risks

Affordable housing organizations planning significant redevelopment or renovation projects must partner with...
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Risk Management
  • May 12, 2022

How to Retain and Inspire Multifamily Housing Employees

Maybe you’ve heard the term “Great Resignation” in the news recently, used to describe an economic trend that took off...
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Risk Management
  • April 8, 2022

Safety-Oriented Building Upgrades Multifamily Affordable Housing Providers Should Consider

If you own or manage multifamily housing properties, you know there are many risks to consider daily, including fire...
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Upcoming Programs and Events

Register Now

Boiler Inspections and Pre-Heating Season Care

Join us as we discuss what a location can expect before, during, and after a jurisdictional boiler inspection. We will also discuss what can be done prior to heating season to reduce the risk of a boiler breakdown.

Coming Soon

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest. Enrollment opens in August.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Emergency Evaculation Planning

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Key Control Policy Templates

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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