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Resident Program

HAI Group Scholarship Fund: Opening Doors to Opportunity Through Education

For many residents living in public and affordable housing, the cost of higher education can feel out of reach. HAI Group’s Resident Scholarship Program was created to help change that by supporting residents who are working toward their educational goals and investing in their futures.

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Recent Resources

LIHTC Changes Under OBBBA: What Public Housing Agencies Need to Know

Baker Tilly, a leading advisory, tax and assurance firm, recently hosted a webinar examining the impacts of the One Big...

Celebrating Our AM Best Upgrade to A+ (Superior): What It Means for HAI Group

Most of you who know me know that I like to keep things short, punchy, and to the point. I'm not usually one to write a...

Free Training: Strengthening Security in Multifamily Housing

Improving security at multifamily housing properties is essential to protecting residents, staff, and property....

Sample Policy: Window Air-Conditioning Units

Window air conditioning units offer residents much-needed relief during warm months, but improper installation can...

Growing Leaders from Within: How New Britain Housing Authority Uses HAI Group Online Training to Empower Staff

For more than 30 years, HAI Group Online Training has helped more than 30,000 housing professionals earn...

Breaking Down LIHTC: Self-Paced Training for Housing Professionals

The Low-Income Housing Tax Credit (LIHTC) program is a critical tool for creating and preserving affordable housing....

Upcoming Programs and Events

Now Open

Loss Prevention Fund

March 2026

HAI Group’s Loss Prevention Fund is a competitive annual reimbursement program for members, backed by a $3.5 million pool of funds. This program provides financial support for purchasing risk management and loss prevention products or services.

Now Open

Playground Safety Poster and Essay Contest

February 2026

HAI Group invites young residents aged 6-14 from policyholder organizations to participate in our annual Playground Safety Poster and Essay Contest. Participants are encouraged to share creative ideas that highlight ways to keep playgrounds safe and secure.

Read the contest details and apply.

Now Open

Resident Scholarship Program

February 2026

HAI Group’s Resident Scholarship Program helps low-income students pay for higher education. In 2026, we’ll be awarding scholarships worth $6,000 each to 20 residents to continue their education. Application period ends June 5.

Read more and apply.

 

Risk Control Tips

RISK MANAGEMENT | Maintenance

Spring Maintenance Guide

RISK MANAGEMENT | Resident Safety

Hoarding Risk, Signs, and Resources

RISK MANAGEMENT | Emergency Planning

Emergency Evacuation Planning

RISK MANAGEMENT | Maintenance

Rodent Control

RISK MANAGEMENT | Water Safety

Water Damage Prevention

RISK MANAGEMENT | Maintenance

Protecting from Equipment Failure

RISK MANAGEMENT | Cybersecurity

Cyber Risk Management

RISK MANAGEMENT | Emergency Planning

Tornado Safety

RISK MANAGEMENT | Flood Safety

Tips for Flood Preparedness

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.