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Housing Research

Public Housing Authorities Making a Difference Through Partnerships

Across the country, public housing authorities (PHAs) are partnering to pair the affordable homes they manage with services to create a foundation for residents to improve their health, educational, and economic opportunities. From mobile health clinics in Connecticut to youth engagement programs in Alabama, PHAs establish partnerships that help families stay healthy, children succeed in school, and veterans find stable homes.

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Recent Resources

Unlocking the Benefits of Password Managers: Say Goodbye to the Password Struggle

Chances are, you've experienced the password struggle in the last month. For many, the struggle is weekly.

11 Bed Bug Myths Debunked

Bed bug infestations can be tricky to handle, but you may be doing more work than you need to. We asked Jeffrey White,...

Emerging Risks in Housing: A PFAS Primer

Whether you’re aware of PFAS and the risks they pose, or you’re hearing about these chemicals for the first time,...

Is it OK to Step on a Cockroach? Our Expert Has Answers to Your Roach-Related Questions

As far as household pests go, cockroaches are pretty disgusting. They scuttle around under cover of darkness, multiply...

6 Reasons to Keep Your Housing Organization's Contact Information Current with Your Insurer

Staying connected and informed is vital for ensuring the smooth operation and protection of your organization. One key...

Why Directors and Officers Insurance Is Essential for Public Housing Organizations

In the complex landscape of public and affordable housing, a myriad of responsibilities falls upon directors and...

Upcoming Programs and Events

 

Enroll Today

AMS+ Summer Session

Register today to participate in AMS+, an enhanced hybrid program combining the on-demand AMS curriculum with live, facilitator-led sessions and a built-in peer community, offered by the HAI Group Housing Training Institute in partnership with CHAM. 

Early Bird Savings: Save 10% by enrolling before May 31. Use code EARLYAMS10 at checkout.

Save your seat.

Resident Scholarship Program

February 2026

HAI Group’s Resident Scholarship Program helps low-income students pay for higher education. In 2026, we’ll be awarding scholarships worth $6,000 each to 20 residents to continue their education. Application period ends June 5.

Read more and apply.

 

Risk Control Tips

RISK MANAGEMENT | Maintenance

How To Prepare for Summer Weather

RISK MANAGEMENT | Resident Safety

Trampoline and Bounce House Safety

RISK MANAGEMENT | Emergency Planning

Tornado Safety

RISK MANAGEMENT | Maintenance

HUD Guidelines for Extreme Heat

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Resident Safety

Residents and Property Maintenance

RISK MANAGEMENT | Maintenance

Testing, Maintenance, and Inspection Standards

RISK MANAGEMENT | Cybersecurity

Cyber Risk Management

RISK MANAGEMENT | Emergency Planning

Hail Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, fire prevention, and resident communication strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

 Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today. 

Fire Prevention Center

 HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.

Resident Resource Center

The HAI Group Resident Resource Center offers property managers of multifamily housing communities a central place to explore safety-focused programs, contests, and easy-to-understand resources with residents in mind.