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Featured Insight

New Research From PAHRC

Technical Report: Estimating the Cost to Preserve the Nation’s Public Housing Stock

Maintaining safe, affordable homes for residents has become increasingly urgent as public housing ages. These homes provide stability and opportunity for the 1.5 million people who rely on public housing. This research provides a data-driven foundation to guide policymakers, housing authorities, and communities in sustaining public housing for generations to come.

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Recent Resources

Visit HAI Group at National NAHRO!

We're excited to exhibit at the NAHRO Together conference in San Diego this week and network with public and affordable...

Explained: Public Housing vs. Affordable Housing

The terms public housing and affordable housing are often confused, and understandably so, as both refer to rental...

Navigating Contractor Partnerships: Strategies for Identifying and Minimizing Project Risks

Affordable housing organizations planning significant redevelopment or renovation projects must partner with...

Get to Know AHAB: The Affordable Housing Accreditation Board

If you’re a high-achieving housing agency looking to continuously improve your operations, getting accredited with the...

Discover Customer Service Made for (and by) the Affordable Housing Industry

Insurance isn’t optional for multifamily affordable housing organizations (or anyone, for that matter). To that end,...

How to Make Your Multifamily Property More Energy Efficient

Energy costs can contribute substantially to the overall financial burden of housing. Inefficient buildings—those with...

Upcoming Programs and Events

Register Now

2025 Policyholder Success Session

Dec. 11 | 12:30 p.m. ET

This hybrid event features focused sessions followed by a live Q&A with our team members. You’ll walk away with practical tips, direct contacts, and a clearer understanding of how HAI Group supports your success.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Candle Fire Safety

RISK MANAGEMENT | Maintenance

Understanding Natural Gas

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Hurricane Preparedness

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Social Media Policy and Guidelines

RISK MANAGEMENT | Maintenance

Power Outage Management

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.