HAI Group
Resource Center

Featured Insight

Risk Management

HAI Group Risk Management Awards: What’s New for 2026

HAI Group’s Risk Management Awards were created to recognize housing agencies and individuals who demonstrate a strong commitment to risk management, loss prevention, and community impact. Each year, the program highlights initiatives that make a measurable difference, giving housing agencies an opportunity to share their success stories, celebrate their teams, and inspire others across the industry.

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Recent Resources

Insuring Success: The Crucial Function of Certificates of Insurance

In the realm of commercial insurance, certificates of insurance (COIs) play a crucial role in facilitating business...

Housing Research: 2018 Housing Impact Report

Housing plays a vital role in shaping life outcomes by influencing access to jobs, education, peer networks, and...

Want to Build New Deeply Affordable Housing? Check Out the Faircloth-to-RAD Program

Despite an estimated shortage of 7.3 million rental homes affordable and available to extremely low-income families,...

Housing Research: Fostering Social Connections during the Pandemic

As the population of older adults in the United States continues to grow, ensuring access to stable and affordable...

Housing Research: Bridging the Digital Divide

Stable and affordable housing plays a critical role in shaping the well-being and future outcomes of children. This...

PHA Protection: Ensuring Owner Compliance With Voucher Program Requirements

When a property owner participating in a federal voucher program fails to meet unit health and safety obligations, the...

Upcoming Programs and Events

Virtual Events

Preseason Boiler Training

Thursday, September 17 | 1 p.m. ET

Join Travelers BoilerRe and HAI Group for a timely discussion on preseason boiler maintenance, inspections, and contingency planning.

Note: This session will not be recorded.

Register here

Apply Today

2026 Fire Safety Poster Contest

HAI Group’s annual Fire Safety Poster Contest is now live. Held in conjunction with Fire Prevention Week (October 4-10), this contest encourages young residents to promote fire safety within their communities. Participating HAI Group member organizations may be reimbursed up to $300 in contest funds.

Application period ends September 11, 2026.

Program rules and application form 

Save the Date

8th Annual HAI Group Virtual Risk Management Conference

This one-day virtual event will provide you with expert insights into new and emerging risks in multifamily housing, delivered by leading professionals in the field.

Tuesday, November 10, 2026

Reserve your spot today

Join an AMS+ Learning Community

AMS+

Register for an upcoming learning community to participate in AMS+, an enhanced hybrid program combining the on-demand AMS curriculum with live, facilitator-led sessions and a built-in peer community, offered by the HAI Group Housing Training Institute in partnership with CHAM.

November 2026 - March 2027

If the session above doesn't align with your schedule, join our waitlist to be the first to know when registration for future learning communities goes live.

Join the waitlist

 

Risk Control Tips

RISK MANAGEMENT | Maintenance

How To Prepare for Summer Weather

RISK MANAGEMENT | Emergency Planning

Tornado Safety

RISK MANAGEMENT | Maintenance

HUD Guidelines for Extreme Heat

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Resident Safety

Dogs in Multifamily Housing

RISK MANAGEMENT | Maintenance

Vacancy Protection

RISK MANAGEMENT | Resident Safety

Trampoline and Bounce House Safety

RISK MANAGEMENT | Cybersecurity

Cyber Risk Management

RISK MANAGEMENT | Emergency Planning

Fire Safety in Multifamily Housing

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, fire prevention, and resident communication strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

Cybersecurity Center

 Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today. 

Fire Prevention Center

 HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.

Resident Resource Center

The HAI Group Resident Resource Center offers property managers of multifamily housing communities a central place to explore safety-focused programs, contests, and easy-to-understand resources with residents in mind.