Emergency pull cords are a common feature in multifamily housing, installed throughout units as a safety precaution for residents who may need emergency assistance. But if a pull cord system is improperly maintained or monitored, it can endanger residents by providing a false sense of comfort. 

"Housing organizations should ensure that emergency pull cords are functioning, tested, and monitored by a third party with a solid contract in place so emergency services can be notified if a cord is pulled," said Elizabeth Owens, HAI Group's director of risk control and consulting. 

HAI Group’s board and committee members convene annually to determine the winners of our Risk Management Awards, developed to recognize public housing agencies that go above and beyond to address various risks to residents and staff.

Employees and residents exposed to extreme heat or who regularly work in hot environments have a high potential for experiencing heat-related illnesses. Extended exposure to extreme heat can cause severe conditions, including heat stroke, heat exhaustion, heat rash, and sunburn.

The U.S. Department of Housing and Urban Development (HUD) has started enforcing a new law that requires carbon monoxide detectors in most federally-assisted housing units.

Recreational water facilities—also known as splash parks, splash pads, spray grounds, wet decks, or spray parks—have gained popularity over the last decade. They’re interactive, non-natural recreational areas where water is sprayed, splashed, or poured onto visitors. Water drains immediately out of the play area instead of accumulating. There’s no doubt these recreational areas provide plenty of fun in the sun, but they also present unique hazards for residents and guests. Check out our tips below, and get in touch with a member of our Risk Control and Consulting team if you have any questions.

Local municipalities and private owners may offer to donate property to your affordable housing organization. While there are clear advantages to these donations, including the potential to increase housing stock in the area, you should consider several factors before accepting donated property.

Regularly passing on safety and security recommendations to residents is an essential practice for housing organizations, but one that isn’t always feasible on a day-to-day basis.

If you've ever chalked up money for a streaming service or gym membership you didn't end up using regularly, then you know what it's like to spend unnecessarily. 

Operating a vehicle may be a necessary duty and job requirement for a number of housing organization staff positions, and involves significant responsibility.

In 2021, Gibriel Cham, a beloved colleague and immensely positive force at HAI Group, passed away unexpectedly.