Public and affordable housing agencies face unique risks, and generic insurance options rarely provide the clarity, accuracy, or protection these organizations need. How HAI Group Goes the Extra Mile for Housing Agencies highlights how our Account Services team supports policyholders through hands-on guidance, detailed coverage reviews, and a commitment to fairness and accuracy.
In the piece, you'll read about real ways personalized support helps housing organizations make informed decisions and strengthen their risk posture, from catching costly errors in building schedules to uncovering overlooked savings opportunities.
What you'll learn
- How personalized coverage reviews work and what makes them critical for public and affordable housing agencies
- Common issues uncovered during policy reviews and how correcting them can significantly impact premiums
- Why accuracy in insurance applications matters, especially for building schedules and construction types
- How HAI Group’s specialized underwriting and risk control teams approach housing risk differently from other providers
- What policyholders have to say, featuring real 2025 NPS feedback about responsiveness, expertise, and long-term partnership
- The services available to agencies, from risk control support to customized training and on-site assessments
Why this matters
Insurance decisions directly affect a housing organization’s budget, operations, and long-term resilience. When details are overlooked, such as misclassified construction types or missing buildings, agencies may pay more than necessary or expose themselves to unintended gaps in coverage.
HAI Group’s personalized approach helps housing professionals reduce risk, avoid unnecessary costs, and feel confident in every aspect of their coverage. The level of care, industry expertise, and responsiveness highlighted throughout the report demonstrates how tailored support can create lasting value for organizations of all sizes.
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This article is for general information only. HAI Group® makes no representation or warranty about the accuracy or applicability of this information for any particular use or circumstance. Your use of this information is at your own discretion and risk. HAI Group® and any author or contributor identified herein assume no responsibility for your use of this information. You should consult with your attorney or subject matter advisor before adopting any risk management strategy or policy.
HAI Group® is a marketing name used to refer to insurers, a producer, and related service providers affiliated through a common mission, management, and governance. Property-casualty insurance and related services are written or provided by Housing Authority Property Insurance, A Mutual Company; Housing Enterprise Insurance Company, Inc.; Housing Specialty Insurance Company, Inc.; Housing Investment Group, Inc.; and Housing Insurance Services (DBA Housing Insurance Agency Services in NY and MI).
