Most cyberattacks start with something as simple as an email.
Phishing scams, fake invoices, malware-laced attachments—your inbox can be a cybercriminal’s entry point. And for housing authorities handling sensitive data, even one compromised account can result in financial loss, data exposure, or service disruption.
The good news is that strengthening your organization’s email security doesn’t require advanced tech skills; it just requires awareness, smart habits, and clear processes.
That’s why we created two practical resources to help housing staff spot red flags, prevent costly mistakes, and strengthen their defense against digital threats.
What you'll learn
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How to spot phishing emails, spoofed addresses, and social engineering attempts
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Tips for creating strong passwords and managing accounts securely
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Email do’s and don’ts to share with your entire team
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Simple steps to prevent unauthorized access or data leaks
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Key questions to ask about your organization’s cybersecurity protocols
Why this matters
Email is one of the easiest ways for attackers to access your systems, especially in housing agencies where it is used daily for resident communication, vendor payments, and internal operations.
You can drastically reduce your cyber risk by training your team on what to look for and providing tools to reinforce good practices. These resources are designed for real-world use, whether you're leading a staff training or looking for a quick checklist to guide internal policies.
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Be sure to explore the full range of resources we’ve curated on our Resource Center, designed to help you stay informed, prepared, and resilient, ready to handle anything that comes your way confidently.
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This article is for general information only. HAI Group® makes no representation or warranty about the accuracy or applicability of this information for any particular use or circumstance. Your use of this information is at your own discretion and risk. HAI Group® and any author or contributor identified herein assume no responsibility for your use of this information. You should consult with your attorney or subject matter advisor before adopting any risk management strategy or policy.
HAI Group® is a marketing name used to refer to insurers, a producer, and related service providers affiliated through a common mission, management, and governance. Property-casualty insurance and related services are written or provided by Housing Authority Property Insurance, A Mutual Company; Housing Enterprise Insurance Company, Inc.; Housing Specialty Insurance Company, Inc.; Housing Investment Group, Inc.; and Housing Insurance Services (DBA Housing Insurance Agency Services in NY and MI).