Housing Risk Guide: Cybersecurity in Affordable Housing

  • September 15, 2025

Cybersecurity can feel overwhelming, especially for housing organizations where staff juggle multiple responsibilities and IT support may be limited or outsourced. With growing regulatory demands, increased reliance on digital systems, and the sensitive nature of resident and financial data, it’s more important than ever to ensure your organization is protected.

Unfortunately, cybercriminals are increasingly targeting public and affordable housing agencies. Why? They often manage large amounts of personal information and may lack the advanced security systems of larger institutions. The threats are real and evolving, from phishing emails and fraudulent wire transfer requests to ransomware attacks that shut down entire networks.

But you don’t need to be a tech expert to make a difference. Every staff member plays a role in reducing risk. That’s why we created two simple, practical resources to help you build awareness, train your team, and take actionable steps to strengthen your organization’s cybersecurity posture.

What you'll learn

  • Simple cybersecurity best practices your whole team can follow
  • Common red flags that signal phishing or fraud
  • How to create stronger passwords and use multi-factor authentication
  • Ways to protect resident and staff data
  • Tips to reduce exposure without needing technical expertise
  •  

Why this matters

One wrong click can expose sensitive resident data, trigger insurance claims, or shut down operations. And while many housing organizations don’t have large IT teams, every staff member can play a role in protecting systems and information.

This tip sheet provides a clear, easy-to-understand overview. The checklist turns that knowledge into action, making it easy to spot gaps and keep your cybersecurity efforts on track.

Access more resources

Be sure to explore the full range of resources we’ve curated on our Resource Center, designed to help you stay informed, prepared, and resilient, ready to handle anything that comes your way confidently.

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This article is for general information only. HAI Group® makes no representation or warranty about the accuracy or applicability of this information for any particular use or circumstance. Your use of this information is at your own discretion and risk. HAI Group® and any author or contributor identified herein assume no responsibility for your use of this information. You should consult with your attorney or subject matter advisor before adopting any risk management strategy or policy. 

HAI Group® is a marketing name used to refer to insurers, a producer, and related service providers affiliated through a common mission, management, and governance. Property-casualty insurance and related services are written or provided by Housing Authority Property Insurance, A Mutual Company; Housing Enterprise Insurance Company, Inc.; Housing Specialty Insurance Company, Inc.; Housing Investment Group, Inc.; and Housing Insurance Services (DBA Housing Insurance Agency Services in NY and MI).

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