HAI Group Blog

HAI Group’s 2025-2026 Training Catalog: Essential Courses for Housing Professionals

Written by Mike Torelli | Senior Marketing Specialist | HAI Group | Jan 30, 2025 7:26:31 PM

HAI Group® Online Training is proud to announce the release of its 2025-2026 course catalog, packed with updated courses and certifications. This catalog serves as your go-to resource for staying compliant, informed, and ready to tackle the challenges of the multifamily housing industry.  

With new content planned throughout the year and ongoing updates to existing courses, there’s never been a better time to invest in your team’s success.  

HAI Group Online Training designed this year’s catalog to help you meet the latest regulations, including HUD’s National Standards for the Physical Inspection of Real Estate (NSPIRE) compliance deadline of Oct. 1, 2025, and updates to Housing Opportunity Through Modernization Act (HOTMA) requirements.

Continue reading to see more about what’s new, what’s changed, and what you can expect to roll out this year.  

Why choose HAI Group Online Training?  

As the housing industry evolves, so do we. Since 1995, HAI Group Online Training has led the industry in housing-focused education. We’ve helped over 30,000 housing professionals earn certifications and supported over 5,000 organizations in building skilled teams.  

Whether you are onboarding new employees or providing refresher courses for longtime staff, our platform delivers housing-focused, self-paced learning that fits your schedule and budget. Save on travel costs and remain committed to your day-to-day responsibilities while supporting your professional growth through our flexible and convenient learning platform, home to over 100 courses taught by industry leaders from Nan McKay & Associates, the Consortium for Housing & Asset Management, and more. In addition, the resources you receive when taking a course, including digital textbooks, videos, and more, are yours to keep and revisit even after you complete the course.  

Stay compliant with new courses  

NSPIRE 

In early October, NSPIRE will officially replace the Housing Quality Standards (HQS) and the Uniform Physical Condition Standards (UPCS). But why wait until the fall to ensure you and your team are certified and up to date? HAI Group Online Training is proud to offer the NSPIRE for Public Housing and NSPIRE for Housing Choice Voucher (NSPIRE-V) certifications taught by Morgan Petragallo, trainer and NSPIRE inspector with Nan McKay & Associates Inc.

Online Training is proud to offer a comprehensive learning bundle to help inspectors stay informed, compliant, and prepared for the evolving industry landscape, complete with the current HQS and NSPIRE-V certification courses.

Interested in learning more about NSPIRE? Check out this in-depth blog on HAI Group’s Resource Center.

HOTMA

Navigate the changes in HOTMA sections 102 and 104 confidently with our Rent Calculation for Public Housing and Housing Choice Voucher course. With this course, you will gain clear guidance on:  

  • What is included and excluded from annual income  
  • How to identify and calculate income from assets  
  • Recognize and apply deductions to calculate adjusted income  
  • Calculate total tenant payment  

Training for every team member  

Our platform is designed to meet the needs of all team members, with specialized courses covering a range of essential topics. Some new and updated courses include:  

  • Customer Service in Housing: Complete with self-assessment tools and guidance for developing a customer service policy for your agency.  
  • Methamphetamine Remediation: Identify the signs of usage and product and how to remain vigilant and safe from exposure. Apply what you learn in a virtual environment, where you act as an inspector looking for signs of meth production in a housing unit.  

Learn more about the new Customer Service in Housing course on HAI Group’s Resource Center 

Subscriber savings  

In addition to individual course and bulk purchase options, HAI Group Online Training offers an annual subscription plan that allows you to save while accessing a wide range of resources.  

Subscriber benefits include:  

  • Significant discounts on industry-recognized certifications  
  • Access to essential, housing-focused training in key areas such as:  
    • Customer service  
    • Maintenance  
    • Leadership  
    • Human resources  
    • Finance  
    • Development  
    • Employee orientation, and more  
  • Free access to our entire library of risk management courses  

With a subscription, you can:  

  • Easily onboard new employees  
  • Assign, track, and manage training for your entire organization  
  • Train as a group and discuss implementation plans collaboratively  
  • Create a professional development plan tailored to your team’s needs  
  • Align employee development with organizational needs and goals  

Bottom line  

Explore the entire catalog and discover how HAI Group Online Training can support your professional development goals and keep your team ahead of the curve.  

Our dedicated customer service specialists are available to help you navigate your learning journey, whether you are starting an account, subscribing, or have questions about individual courses and certifications.

This article is for general information only. HAI Group® makes no representation or warranty about the accuracy or applicability of this information for any particular use or circumstance. Your use of this information is at your own discretion and risk. HAI Group® and any author or contributor identified herein assume no responsibility for your use of this information. You should consult with your attorney or subject matter advisor before adopting any risk management strategy or policy. 

HAI Group® is a marketing name used to refer to insurers, a producer, and related service providers affiliated through a common mission, management, and governance. Property-casualty insurance and related services are written or provided by Housing Authority Property Insurance, A Mutual Company; Housing Enterprise Insurance Company, Inc.; Housing Specialty Insurance Company, Inc.; Housing Investment Group, Inc.; and Housing Insurance Services (DBA Housing Insurance Agency Services in NY and MI).