HAI Group Blog

Insurance, Risk Management, and Professional Development Tips for the Affordable Housing Industry.

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Andrew Ragali | Manager, Marketing and Communications | HAI Group

Andrew Ragali is a manager with HAI Group's Marketing and Communications Department. His core focus is the development of compelling and informative content to help HAI Group's clients navigate insurance and risk management in the affordable housing industry. Send Andrew your ideas, questions, and thoughts: aragali@housingcenter.com

Unoccupied vs. Vacant Buildings: Key Differences and Insurance Implications

In the realm of commercial insurance, terms like "vacant" and "unoccupied" hold specific meanings, especially in the context of residential buildings. While they may appear synonymous at first glance, their distinctions are crucial and have significant implications for property insurance. Let’s delve deeper into these definitions and their insurance ramifications.

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How to Use HAI Group's Guided Business Continuity Planning Tool for Affordable Housing Organizations

If an emergency strikes, does your housing organization have a plan in place to remain operational, or is the development of a business continuity plan stuck on the back burner?

No matter your answer, HAI Group is here to help. We've developed a tool to guide your organization through creating a customized business continuity plan (BCP). Watch the video below for a step-by-step overview, or keep reading to learn more! 

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6 Fire Safety Tips for Affordable Housing Organizations [Free Resources]

Not every structure fire can be prevented—there’s a reason nearly every town, no matter how small, has a dedicated career or volunteer fire department. But there are proven steps public and affordable housing organizations can take to reduce the risk of fires and ensure residents, visitors, and staff remain safe if a fire does occur.

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Fire Prevention Week: The Importance of Fire Safety Education in Low-Income Communities

Poverty conditions don’t invariably lead to more fires but do present certain risk factors that should be addressed on a community-by-community basis, according to a National Fire Protection Association (NFPA) research report published in 2021. The report cites several studies conducted over the last five decades that have made the connection between poverty and elevated fire risk.

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Man on computer

4 Tips to Protect Your Affordable Housing Organization From a Cyberattack

Keeping information safe and secure is a challenging development for businesses of all sizes over the last few years, including public and affordable housing organizations. Expeditious shifts from in-person to online to hybrid workplaces forced companies to change, or at least reexamine, their cybersecurity practices and protocols, and far too often they weren’t prepared. 

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Denver Housing Authority Ransomware Scare Title Screen

Denver Housing Authority's Ransomware Scare: The Anatomy of a Cyberattack

The staff at Denver Housing Authority (DHA) weren't blind to the possibility of a cyberattack.

In fact, staff had taken steps in 2021 to address the organization's cybersecurity vulnerabilities, said Jim DiPaolo, DHA's deputy CFO. But in September 2021, disaster struck—DHA was completely locked out of the files and systems it relies on due to a ransomware attack. 

"We had a fairly good business continuity plan," DiPaolo said during a June 2022 interview with HAI Group. "We were backing up our systems, and felt that we had a fairly strong [cybersecurity] program that wasn't going to be open to this type of threat."

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