--- title: AM Best Reaffirmed HAI Group's 'Excellent' Rating—What Does It Mean? description: HAI Group remains in an excellent position to meet its insurance and financial obligations, according to an independent analysis by AM Best. image: https://blog.haigroup.com/hubfs/Imported_Blog_Media/HAI%20Group%20Office.jpg --- [Skip to content](https://blog.haigroup.com/am-best-reaffirmed-hai-groups-excellent-rating-what-does-it-mean#main-content) [![hai-logo-KO-256px](https://blog.haigroup.com/hs-fs/hubfs/hai-logo-KO-256px.png?width=256&height=57&name=hai-logo-KO-256px.png "hai-logo-KO-256px")](https://www.haigroup.com/) - SEARCH - [Insurance](https://blog.haigroup.com/tag/insurance) # AM Best Reaffirmed HAI Group's 'Excellent' Rating—What Does It Mean? ![](https://blog.haigroup.com/hubfs/Imported_Blog_Media/HAI%20Group%20Office.jpg) - October 12, 2022 ![Andrew Ragali | Assistant Director, Marketing and Communications | HAI Group](https://blog.haigroup.com/hubfs/Capture-2.jpg) [Andrew Ragali | Assistant Director, Marketing and Communications | HAI Group](https://blog.haigroup.com/author/andrew-ragali) [\< Back to Resource Center](https://blog.haigroup.com) HAI Group remains in an excellent position to meet its insurance and financial obligations, according to an independent analysis by AM Best, a global credit rating agency.  In late September,[AM Best](https://web.ambest.com/home) affirmed HAI Group's Financial Strength Rating (FSR) of 'A' and Issuer Credit Rating (ICR) of 'a+.' Both ratings are considered 'excellent,' according to AM Best's rating scale. HAI Group's FSR and ICR outlook remains stable (HAI Group received the same ratings in 2022). ![Troy LePage](https://blog.haigroup.com/hs-fs/hubfs/Imported_Blog_Media/Troy%20LePage_1.jpg?width=173&name=Troy%20LePage_1.jpg) "HAI Group is incredibly proud of our 'excellent' ratings," said HAI Group Chief Financial Officer Troy LePage (pictured at left). "Achieving and maintaining these ratings requires favorable performance across a number of areas and disciplines throughout the company." ## **What's behind HAI Group's 'excellent' ratings?** For those unfamiliar with AM Best, here are two [important definitions:](https://web.ambest.com/ratings-services/guide-to-best-s-credit-ratings) - **An FSR** is an independent opinion of an insurer's financial strength and ability to meet its ongoing insurance policy and contract obligations. - **An ICR** is an independent opinion of an entity's ability to meet its ongoing financial obligations.  LePage said maintaining balance sheet strength, strong operating performance, favorable reinsurance and investment strategies, and a commitment to innovation were just a few of the components considered by AM Best in reaffirming the company's rating.  A letter sent by AM Best explains its rationale for each metric it measures. This quote stood out: "Management understands that innovation is a key element to the success of \[HAI Group\] and is foundational to its core mission of supporting the affordable housing community," the letter states. "The organization fosters a culture of innovation with its employees, where they are encouraged to create and contribute new ideas that, when implemented, are critical to the continued growth and success of \[HAI Group\]." ## **What's it means for HAI Group customers and partners?** The fact that AM Best affirmed HAI Group's 'excellent' ratings for a second straight year should be comforting for the company's insureds and partners, LePage said.![Employees collaborating ](https://blog.haigroup.com/hs-fs/hubfs/Imported_Blog_Media/MicrosoftTeams-image%20(66)-png.jpeg?width=242&name=MicrosoftTeams-image%20(66)-png.jpeg)  "As the nation's leading member-owned property and casualty insurance company for the affordable housing industry, we sell our customers a promise," LePage said. "AM Best, as an independent evaluator of the strength of our organization, confirmed our ability to carry out that promise, providing peace of mind for our members."  The strong ratings also add significant verifiable credibility to HAI Group's dealings with interested third parties, such as reinsurers and other partners who play a critical role in the organization's success.  The ratings are the culmination of teamwork between cross-functional groups.   "Every employee plays a critical role in this process as everything from financial operations to customer service impacts HAI Group's performance and rating," LePage said.  ### Interested in learning more about HAI Group's insurance, risk control, and online training services? [![Contact an Account Services Representative](https://no-cache.hubspot.com/cta/default/20790879/ca9b7cab-1032-47ef-a508-669bb1e7d43c.png)](https://cta-redirect.hubspot.com/cta/redirect/20790879/ca9b7cab-1032-47ef-a508-669bb1e7d43c) The information presented is for general reference only. HAI Group makes no representation or warranty about the accuracy or applicability of this information for any particular use or circumstance. Your use of this information is at your own discretion and risk. HAI Group and any author or contributor identified herein assume no responsibility for your use of this information. You should consult with your legal, professional or subject matter advisor before implementing any new strategy or policy. HAI Group® is the registered trademark of Housing Authority Risk Retention Group, Inc. and its related companies. For a complete list of HAI Group companies, visit www.haigroup.com. Products or services may not be available in all jurisdictions. Certain property and casualty coverage may be provided by a risk retention group or a surplus lines insurer or by a third party. Risk retention groups and surplus lines insurers do not participate in state guaranty funds and their insureds are not protected by such funds. Don't Miss This ## Related Content [![](https://blog.haigroup.com/hubfs/am-best-blog-featured-image.jpg)](https://blog.haigroup.com/celebrating-our-am-best-upgrade-to-a-superior-what-it-means-for-hai-group) - October 12, 2022 ### [Celebrating Our AM Best Upgrade to A+ (Superior): What It Means for HAI Group](https://blog.haigroup.com/celebrating-our-am-best-upgrade-to-a-superior-what-it-means-for-hai-group) September 25, 2025 Most of you who know me know that I like to keep things short, punchy, and to the point. I'm not usually one to write a... 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[Read more](https://blog.haigroup.com/hai-group-recognized-at-the-2026-captive-review-awards-usa) ![HAI Group](https://blog.haigroup.com/hubfs/raw_assets/public/Thrifty%20child/images/hai-logo-footer.png) - [Online Privacy Policy](https://www.haigroup.com/privacy-policy/) - [California Privacy Rights](https://www.haigroup.com/wp-content/uploads/2024/11/HAI-Group-CA-Privacy-Rights-Notice-1.pdf) - [Terms of Use](https://www.haigroup.com/terms-of-use/) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Andrew Ragali | Assistant Director, Marketing and Communications | HAI Group", "url" : "https://blog.haigroup.com/author/andrew-ragali" }, "dateModified" : "2024-05-22T18:48:03.695Z", "datePublished" : "2022-10-12T04:00:00.000Z", "headline" : "AM Best Reaffirmed HAI Group's 'Excellent' Rating—What Does It Mean?", "image" : [ "https://blog.haigroup.com/hubfs/Imported_Blog_Media/HAI%20Group%20Office.jpg" ], "mainEntityOfPage" : { "@id" : "https://blog.haigroup.com/am-best-reaffirmed-hai-groups-excellent-rating-what-does-it-mean", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.haigroup.com/hubfs/HAIGroup%20PMS2186C%20400X100-300dpi-1.png" }, "name" : "HARRG" } } ```