Case Study: The Importance of Indemnification (Hold Harmless) Clauses in Construction Contracts

  • August 19, 2022

A resident trips and falls on your sidewalk, which is in the process of being replaced. He injures his back and shoulder, racking up nearly $100,000 in medical bills. The resident then filed a lawsuit, alleging the construction site was not properly marked or roped off. Who’s liable for the damages, you or your contractor?

You might guess (and hope) that your contractor is liable, but the answer is “it depends.” It all hinges on whether your contract was properly executed. Let’s explore what that means and dig into the scenario above a bit more.

What is contractual indemnification?

Contractual indemnification is a legal concept that can help shield an entity (e.g., a housing organization) from liability, said Mathew Ross, a partner with law firm Wilson Elser who focuses on the defense of construction accident claims and other high-exposure premises liability claims.

Housing organizations should negotiate and include indemnification clauses in any construction-related contracts to ensure contractors defend, hold harmless, and indemnify (protect from legal liability) the housing organization for any personal injury or property damage arising from the general contractor’s work.

The housing organization should also ensure that general contractors have indemnity language in any agreements with subcontractors that may be involved in a project, Ross said.

Some jurisdictions treat contractual indemnification provisions differently, especially with a construction-related contract. There are narrow, intermediate, and broad indemnification provisions.

The narrowest form of indemnity is when the burden is on the project owner (e.g., the housing organization) to prove that a contractor was at fault.

Broader forms of indemnity take the burden off the project owner to prove that a contractor was negligent. Ross said it's prudent for housing organizations to have at least an intermediate, or middle-ground clause in construction contracts to protect against liability. 

Housing organizations should attempt to obtain a copy of all insurance policies in which they are named an additional insured. Ross said it’s critical to check for discrepancies between insurance policies and contracts.

For instance, while the contract between the general contractor and subcontractor may have broad indemnity language benefitting the housing organization, the subcontractor’s insurance policy may have limiting language that says the owner is only an additional insured to the extent that the subcontractor is found to be actively at fault or negligent for an incident. The broad indemnity doesn’t align with the limiting additional insured language and can lead to a dispute in the event of an incident.

“It’s important to resolve that discrepancy if at all possible,” Ross said.

The lack of a contractual indemnification clause could cost you

The sidewalk trip and fall scenario we mentioned at the outset of this article actually happened. It was a $4 million lawsuit, and both the housing organization and the contractor were named as defendants. Believing the contractor was at fault, HAI Group attempted to tender the claim to the contractor, which means the contractor would handle the claim under its own insurance policy. The contractor refused, which wasn’t surprising given that the contract’s indemnity provision wasn’t entirely favorable to the property owner. The case went to mediation, where HAI Group’s defense counsel and claims handler argued, with some success, that the contractor should bear all liability.

The case was settled, and the property owner was required to pay far less than the $4 million the plaintiff demanded, but it could have gone even better for the property owner if the contract had been executed properly. More specifically, if the boxes in the contract below between the housing organization and contractor had been checked, the outcome of the case might have been very different.

Bottom Line: Contracts are negotiable. Have your legal counsel review them before you sign to ensure they’re written in your favor and properly executed.

Is your housing organization undertaking a construction project? Let's make sure you're covered. Contact our Account Services team today. 


This article is for general information only. HAI Group makes no representation or warranty about the accuracy or applicability of this information for any particular use or circumstance. Your use of this information is at your own discretion and risk. HAI Group and any author or contributor identified herein assume no responsibility for your use of this information. You should consult with your attorney or subject matter advisor before adopting any risk management strategy or policy.

Don't Miss This

Related Content

Contract Clues: Leveraging Indemnity to Transfer Contractual Risk

March 29, 2023
An indemnity clause is a form of contractual risk transfer that shares similarities with the hold harmless provision,...

Contract Clues: How Affordable Housing Providers Should Approach Contract Negotiations

January 30, 2023
Contract negotiations are critical in ensuring your housing organization actually receives the products and services it...

Consider This Coverage Before Your Affordable Housing Organization's Next Special Event

February 17, 2023
Your housing organization never needs an excuse to celebrate its achievements, but before hosting your next special...