David Oates is the kind of professional you hope you never need. A former U.S. Navy public affairs officer, Dave runs Public Relations Security Service, a San Diego-based crisis communications firm. Dave spends his days helping his clients prepare for, and communicate through, all kinds of crises, including employee and executive misconduct, cybersecurity attacks, product recalls, mass layoffs, large-scale accidents, criminal investigations, civil litigation, and more. A sought-after speaker, Dave taught a semester-long public relations program at San Diego State University, published three books, and co-produced two LinkedIn Learning courses, Crisis Communication for HR, and HR Communication in Today’s Fluid Workplace. In between clients, he gave HAI Group’s Amy Hourigan a crash course on how affordable housing organizations can plan for, and ace, crisis communications.                                                     

Fire safety is a collective effort between property management, maintenance staff, and residents. Share these key multifamily fire safety tips with staff and residents to help prevent dangerous and destructive fires.

Affordable housing providers are a busy group. Every day, you juggle multiple competing priorities with limited time and resources, with scant room for projects that don’t advance your organization’s mission. If you’ve ever wondered whether accreditation is worth your time, here are four benefits of pursuing the designation through the Affordable Housing Accreditation Board (AHAB).

Cybercriminals would like nothing more than to hold your housing organization’s system and sensitive data hostage.

Lyle Luth learned the basics of video production during his HAI Group internship, an experience that helped kickstart his professional career.

If you own or manage multifamily housing properties, you know there are many risks to consider daily, including fire danger, water damage, electrical issues, and property security.

Unfortunately, there's no way to prevent all accidents and incidents. It's impossible. Mitigating these risks is just part of the job. Luckily, there are several common-sense building upgrades that can help property owners, property managers, and maintenance personnel do that job. These upgrades can limit or completely prevent devastating losses—saving time, money, and most importantly, lives.

Ariana Parker works in HAI Group's Human Resources department, with a focus on recruiting top talent to work for the company. Part of the job includes explaining the benefits of HAI Group's culture and work environment to job candidates, aspects Parker learned about first-hand through her participation in HAI Group’s internship program.  

Before Matthew Higgins joined HAI Group’s business development team, he learned the ropes of commercial property and liability insurance through HAI Group’s internship program.  

If you’re a high-achieving housing agency looking to continuously improve your operations, getting accredited with the Affordable Housing Accreditation Board (AHAB) is a great next step. AHAB, an independent organization, has been accrediting affordable housing providers nationwide since 2018 based on eight standards developed by the housing industry. To help you learn more about the benefits of accreditation, along with the process, HAI Group’s Staci Canny sat down with Jeff Weslow, assistant director of AHAB, to get a closer look.

Your organization's IT team, in-house or contracted, serves as one of its front-line defenses against cybercriminals. As cybersecurity attacks become more common in the affordable housing industry, there's no better time to evaluate your IT team's ability to: