Insurance is a critical foundation for protecting multifamily housing agencies, providing coverage that shields agencies, properties, and residents from unexpected challenges. Housing agencies operate in dynamic environments, managing everything from maintenance issues to legal liabilities. The right insurance coverage doesn’t just safeguard investments—it ensures compliance with federal regulations and provides peace of mind for housing professionals and the communities they serve.

Housing inherently involves risks. Individuals and families comprise communities, bringing unique lives, social circles, jobs, and preferences. As hubs for family gatherings, events, meals, and more, multifamily housing complexes often face heavy usage. This dynamic environment underscores the importance of proactive risk management to address issues such as pests, malfunctioning equipment, frozen pipes, and compliance with evolving federal regulations.

With over 100 courses and certifications available, the HAI Group Online Training platform offers something for every housing professional. This year, organizations across the country embraced the convenience of online learning, empowering their teams with essential skills in compliance, DEI, onboarding, risk management, and more. These courses aren't just popular—they're shaping the future of the housing industry.

The internet is a standard amenity for many households, providing access to vast information and connecting people worldwide.

However, not everyone is fortunate enough to have internet access. Those without it miss out on educational and job opportunities, information for making informed healthcare decisions, and platforms for paying bills, among other essential services.

Recognizing that their residents are often disproportionately affected by a lack of digital access, the Seattle Housing Authority (SHA) established the Digital Navigators program to promote inclusivity and equity

Incarcerated individuals nearing their release date face significant challenges as they prepare to transition back to life outside prison. Concerns about finding a job, reintegrating into society, and securing stable housing are likely at the forefront of their minds. These worries are compounded when there is a lack of available housing upon release, leaving them to seek alternative solutions.

Maintenance staff are vital to a housing agency's success. In addition to their daily tasks, they monitor properties to ensure safety and cleanliness, respond to work orders, and address residents' logistical needs.

Elder abuse is a distressing and often hidden issue that can have devastating effects on older residents in public and affordable housing communities, especially those who are vulnerable due to age or disability.

The first few years of a child's life are critical for their development. Research shows that 90% of a brain develops before age 5.

Located south of Cleveland, Ohio, the Akron Metropolitan Housing Authority (AMHA) serves 10% of Summit County’s children under age 5. As a crucial partner in providing essential resources, AMHA helps young children in the community succeed as they grow.