--- title: Plattsburgh Housing Authority and HTI Advance Housing-Specific Training description: Affordable Housing News highlights how Plattsburgh Housing Authority is growing its portfolio, partnerships, and staff development. image: https://blog.haigroup.com/hubfs/GettyImages-108220043_CROPPED.jpg --- [Skip to content](https://blog.haigroup.com/plattsburgh-housing-authoritys-growth-featured-in-affordable-housing-news#main-content) [![hai-logo-KO-256px](https://blog.haigroup.com/hs-fs/hubfs/hai-logo-KO-256px.png?width=256&height=57&name=hai-logo-KO-256px.png "hai-logo-KO-256px")](https://www.haigroup.com/) - SEARCH - [Housing Training Institute](https://blog.haigroup.com/tag/housing-training-institute), - [Public Housing](https://blog.haigroup.com/tag/public-housing), - [Affordable Housing](https://blog.haigroup.com/tag/affordable-housing) # Plattsburgh Housing Authority and HTI Advance Housing-Specific Training ![](https://blog.haigroup.com/hubfs/GettyImages-108220043_CROPPED.jpg) - September 4, 2026 ![Mike Torelli | Manager, Marketing and Communications | HAI Group](https://blog.haigroup.com/hubfs/MikeTorelli_Edited-1.jpeg) [Mike Torelli | Manager, Marketing and Communications | HAI Group](https://blog.haigroup.com/author/mike-torelli) [< Back to Resource Center](https://blog.haigroup.com) Over its 75-year history, [Plattsburgh Housing Authority](https://www.phaplattsburgh.com/) has grown by looking beyond the traditional boundaries of a housing authority. Its evolving approach is featured in “Diversified by Design,” an article in the [Summer 2026 issue of Affordable Housing News](https://www.affordablehousingnews.com/issues/summer2026/). The article explores how Plattsburgh has expanded its portfolio, developed new sources of revenue, and formed partnerships to address needs throughout Clinton County, New York. Since 2017, the organization has grown from approximately 790 units to about 1,000 units under management, while its assets under management have increased from $16 million to approximately $60 million over the past decade. That growth has allowed Plattsburgh to respond in new ways when community needs arise. Through its nonprofit arm, for example, the organization acquired a duplex that local social services officials can use to house families who otherwise might be placed in hotels or motels. The organization is also exploring partnerships to support survivors of domestic violence and individuals with physical disabilities. As its portfolio and responsibilities have expanded, Plattsburgh has remained mindful of staff capacity and professional development. The organization uses the [HAI Group Housing Training Institute](https://www.haigroup.com/housing-training/) to support new-employee onboarding, provide updated safety education, and give employees access to training created specifically for housing professionals. > *“We pride ourselves on customer service,” said Kristina Tatroe, director of the HAI Group Housing Training Institute. “Our customer success specialists work with the housing authorities and affordable housing providers and understand what their needs are, and then they really offer a concierge level of service.”* ##### Read “Diversified by Design” in the [Summer 2026 issue of Affordable Housing News](https://www.affordablehousingnews.com/issues/summer2026/). (The article begins on page 70.) The information presented is for general reference only. HAI Group makes no representation or warranty about the accuracy or applicability of this information for any particular use or circumstance. Your use of this information is at your own discretion and risk. HAI Group and any author or contributor identified herein assume no responsibility for your use of this information. You should consult with your legal, professional or subject matter advisor before implementing any new strategy or policy. HAI Group® is the registered trademark of Housing Authority Risk Retention Group, Inc. and its related companies. For a complete list of HAI Group companies, visit www.haigroup.com. Products or services may not be available in all jurisdictions. Certain property and casualty coverage may be provided by a risk retention group or a surplus lines insurer or by a third party. Risk retention groups and surplus lines insurers do not participate in state guaranty funds and their insureds are not protected by such funds. Don't Miss This ## Related Content [![](https://blog.haigroup.com/hubfs/AddressingEquity.png)](https://blog.haigroup.com/housing-research-how-public-housing-authorities-are-addressing-equity) - September 4, 2026 ### [Housing Research: How Public Housing Authorities Are Addressing Equity](https://blog.haigroup.com/housing-research-how-public-housing-authorities-are-addressing-equity) January 1, 2023 Public housing authorities (PHAs) are critical in advancing equity by ensuring all individuals and families have access... [Read more](https://blog.haigroup.com/housing-research-how-public-housing-authorities-are-addressing-equity) [![](https://blog.haigroup.com/hubfs/Healthy%20Homes%20-%20Blog%20Image.png)](https://blog.haigroup.com/research-case-study-boston-housing-authoritys-healthy-homes-initiatives) - September 4, 2026 ### [Research Case Study: Boston Housing Authority’s Healthy Homes Initiatives](https://blog.haigroup.com/research-case-study-boston-housing-authoritys-healthy-homes-initiatives) September 13, 2024 Providing the best for public housing residents sometimes means taking a multifaceted approach that marries in-house... [Read more](https://blog.haigroup.com/research-case-study-boston-housing-authoritys-healthy-homes-initiatives) [![](https://blog.haigroup.com/hubfs/ahn-final.jpg)](https://blog.haigroup.com/spotlight-on-resident-services-at-st.-petersburg-housing-authority-in-affordable-housing-news-clone) - September 4, 2026 ### [Spotlight on Resident Services at St. Petersburg Housing Authority in Affordable Housing News](https://blog.haigroup.com/spotlight-on-resident-services-at-st.-petersburg-housing-authority-in-affordable-housing-news-clone) June 4, 2026 St. Petersburg Housing Authority (SPHA) is featured in the Spring 2026 issue of Affordable Housing News, where Angel... [Read more](https://blog.haigroup.com/spotlight-on-resident-services-at-st.-petersburg-housing-authority-in-affordable-housing-news-clone) ![HAI Group](https://blog.haigroup.com/hubfs/raw_assets/public/Thrifty%20child/images/hai-logo-footer.png) - [Online Privacy Policy](https://www.haigroup.com/privacy-policy/) - [California Privacy Rights](https://www.haigroup.com/wp-content/uploads/2024/11/HAI-Group-CA-Privacy-Rights-Notice-1.pdf) - [Terms of Use](https://www.haigroup.com/terms-of-use/) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Mike Torelli | Manager, Marketing and Communications | HAI Group", "url" : "https://blog.haigroup.com/author/mike-torelli" }, "dateModified" : "2026-09-15T12:05:34.096Z", "datePublished" : "2026-09-04T15:00:13.000Z", "headline" : "Plattsburgh Housing Authority and HTI Advance Housing-Specific Training", "image" : [ "https://blog.haigroup.com/hubfs/GettyImages-108220043_CROPPED.jpg" ], "mainEntityOfPage" : { "@id" : "https://blog.haigroup.com/plattsburgh-housing-authoritys-growth-featured-in-affordable-housing-news", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.haigroup.com/hubfs/HAIGroup%20PMS2186C%20400X100-300dpi-1.png" }, "name" : "HARRG" } } ```