Managing today’s Housing Choice Voucher (HCV) program requires housing professionals to stay current on evolving regulations, compliance requirements, inspections, eligibility determinations, and rent calculations.
To help housing organizations strengthen compliance and build staff confidence, the HAI Group Housing Training Institute released the Housing Choice Voucher (HCV) Specialist Certification course, developed in partnership with Nan McKay & Associates, now updated for HOTMA and NSPIRE-V.
This comprehensive, self-paced certification combines three critical training areas into one program, helping housing specialists develop the practical knowledge needed to successfully manage HCV responsibilities from intake through ongoing program administration.
Built for today’s HCV environment
HCV professionals are balancing increasing complexity across compliance requirements, documentation, inspections, and calculations. Regulatory updates like HOTMA and NSPIRE-V have introduced significant operational changes that directly affect day-to-day workflows.
This certification was designed to help staff navigate those changes with greater confidence while building a stronger understanding of the HCV program as a whole.
Through approximately 50 hours of self-paced learning, participants will work through training focused on:
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Eligibility determination
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Occupancy requirements
- Rent calculation
- Program compliance
- Reexaminations and waiting list management
- Real-world HCV administration practices
Because the course is self-paced, learners can move through the material on their own schedule while still receiving structured, comprehensive instruction.
A practical certification for housing professionals
The course is designed for housing professionals working directly within the HCV program, including:
- Occupancy specialists
- Reexamination specialists
- Eligibility specialists
- Waiting list specialists
- HCV supervisors and managers
Whether staff members are newer to the program or experienced professionals looking to strengthen their knowledge following recent regulatory changes, the certification provides practical guidance that can be applied immediately in day-to-day operations.
Developed in partnership with industry experts
The HCV Specialist certification was developed in partnership with Nan McKay & Associates (NMA), a nationally recognized leader in affordable housing training and consulting with decades of experience supporting housing organizations nationwide. Known throughout the industry for their expertise in HUD programs, compliance, and housing operations, Nan McKay & Associates has helped train thousands of housing professionals through practical, regulation-focused education.
The course is led by Daryle Ensley, trainer and consultant at NMA, bringing real-world industry knowledge and operational insight directly into the learning experience. Participants will also receive access to downloadable digital course materials, including workbooks and master books that can serve as ongoing reference tools long after the course is complete.
Flexible online learning designed for busy housing teams
The certification is fully online and accessible from a computer, tablet, or smartphone with an internet connection, making it easier for housing organizations to support staff development without requiring travel or time away from the office.
For organizations managing evolving compliance requirements and increasing operational demands, investing in staff training can help strengthen consistency, improve confidence, and support more effective program administration across teams.
Explore the course
Learn more about the HCV Specialist certification, full course details, and enrollment information on the Housing Training Institute website.
For questions or additional information, please contact the Housing Training Institute support team.
