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Community Spotlight

  • IMG_4166-2 Mike Torelli
  • July 17, 2025

Breaking Barriers, Building Futures: The Story of Park City Communities

When Jillian Baldwin took the helm at Park City Communities (PCC), formerly known as the Bridgeport Housing Authority, in 2020, she inherited an agency in crisis.

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Recent Resources

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Research
  • July 8, 2025

How PHAs are Designing Innovative Ways to Improve Cost Effectiveness, Self Sufficiency, and Housing Choice

The Moving to Work (MTW) Demonstration empowers a select group of public housing authorities (PHAs) to implement...
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Research
  • May 27, 2025

Five Ways Affordable Housing Organizations Can Use PAHRC's Research to Advance Their Work

Research and data are powerful tools for affordable housing organizations. They can help replicate proven programs,...
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Research
  • April 8, 2025

A Communitywide Transformation in the North End of Newport

For more than two decades, the Housing Authority of the City of Newport (HACN) has been transforming the North End of...
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Research, Public Housing, Affordable Housing
  • December 19, 2024

Preserving Affordable Housing: Insights and Resources from PAHRC and NLIHC's Virtual Event

The Public and Affordable Housing Research Corporation (PAHRC) and the National Low Income Housing Coalition (NLIHC)...
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Research
  • December 3, 2024

The State of Affordable Housing: Key Findings from the 2024 Picture of Preservation

The report emphasizes the need for improved policies to preserve the nation’s federally assisted housing stock,...
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Research
  • April 24, 2024

Partnering for Wellness: 8 Strategies for Public Housing Health Initiatives

Health initiatives are an important strategy for public housing authorities (PHAs) to support residents who wish to age...
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Upcoming Programs and Events

Register Now

Boiler Inspections and Pre-Heating Season Care

Join us as we discuss what a location can expect before, during, and after a jurisdictional boiler inspection. We will also discuss what can be done prior to heating season to reduce the risk of a boiler breakdown.

Coming Soon

2025 Fire Prevention Safety Poster Contest

Prepare for Fire Prevention Week (Oct. 5-11) and help spread fire safety awareness by enrolling your organization in HAI Group’s annual contest. Enrollment opens in August.

Save the Date

2025 Virtual Risk Management Conference

Save the date for HAI Group's 7th annual Virtual Risk Management Conference, a one-day event full of expert insights into new and emerging risks in multifamily housing from leading professionals in the field.

Risk Control Tips

RISK MANAGEMENT | Fire Safety

Electric Bikes

RISK MANAGEMENT | Maintenance

Managing Vacant Units and Properties

RISK MANAGEMENT | Maintenance

Water Damage Prevention

RISK MANAGEMENT | Cybersecurity

AI-Driven Phishing Schemes

RISK MANAGEMENT | Emergency Planning

Emergency Evaculation Planning

RISK MANAGEMENT | Maintenance

Unit Safety Tips

RISK MANAGEMENT | Management

Fleet Management Guide for Public and Affordable Housing Professionals

RISK MANAGEMENT | Maintenance

Key Control Policy Templates

RISK MANAGEMENT | Fire Safety

Cooking Fire Safety

Risk and Safety Focus

Curated Resource Centers

Explore targeted tools and insights to enhance your crisis, cybersecurity, and fire prevention strategies.

Crisis Communication Center

When tensions rise, the wrong words can erode trust, harm your organization’s reputation, or increase liability. Preparation makes all the difference. Explore our crisis communication resources for affordable housing organizations.

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Cybersecurity Center

Cyberattacks on housing providers are rising, with cybercriminals using advanced tactics to breach systems and compromise sensitive data—threatening residents, employees, and stability. Start building a more cyber-resilient housing organization today.

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Fire Prevention Center

HAI Group’s internal data paints a startling picture: the severity of fire losses experienced by policyholders continues to increase year-over-year, from an average of just under $40,000 per loss in 2018 to nearly $60,000 per loss in 2022.

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